At Riva Ayurveda, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your information when you interact with our website, services, and consultations.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, phone number, email address, age, and location
  • Health Information: Medical history, symptoms, lifestyle details, and treatment-related data shared during consultation
  • Technical Information: IP address, browser type, device details, and website usage data

2. How We Use Your Information

Your information is used to:

  • Provide personalised Ayurvedic consultations and treatment plans
  • Prepare customised herbal medicines based on your health condition
  • Offer continuous follow-up support and monitor your progress
  • Improve our services, website experience, and patient care
  • Communicate important updates, appointment details, and health guidance

3. Confidentiality of Health Data

We understand that your health information is sensitive. At Riva Ayurveda, all medical and personal data shared with us is kept strictly confidential and used only for treatment and consultation purposes.

4. Data Sharing & Disclosure

  • We do not sell, rent, or trade your personal information to third parties
  • Information may be shared only with authorised medical professionals within Riva Ayurveda for treatment purposes
  • Data may be disclosed if required by law or regulatory authorities

5. Data Security

We implement appropriate security measures to protect your personal and health information from unauthorised access, misuse, or disclosure. While we strive to protect your data, no online system is completely secure.

6. Cookies & Website Usage

Our website may use cookies to enhance user experience, analyse traffic, and improve functionality. You can choose to disable cookies through your browser settings.

7. Your Rights

You have the right to:

  • Access or update your personal information
  • Request deletion of your data (subject to legal or medical requirements)
  • Opt out of promotional communications

8. Third-Party Links

Our website may contain links to third-party websites. Riva Ayurveda is not responsible for the privacy practices or content of those external sites.

9. Updates to This Policy

Riva Ayurveda may update this Privacy Policy from time to time. Any changes will be posted on this page with updated information.

10. Contact Us

If you have any questions or concerns regarding this Privacy Policy or your data, you may contact us: